Terms and Conditions

Agreement Governing Your Use of SOUNDAVONG KITO LLC Services

I. INTRODUCTION AND ACCEPTANCE OF TERMS

Welcome to SOUNDAVONG KITO LLC

These Terms and Conditions constitute a legally binding agreement between you, whether as a visitor, customer, or user of our services, and SOUNDAVONG KITO LLC, governing your access to and use of our website at soundavong.shop, our products, and all related services.

Please read these Terms carefully before using our website or purchasing our products. By accessing or using any part of our website, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use our services.

SOUNDAVONG KITO LLC is a limited liability company registered in the United States, with principal place of business at 1500 N GRANT ST STE N, DENVER, CO 80203. Our products include handcrafted embroidered items including but not limited to Wedding Handkerchiefs, Monogram Handkerchiefs, Handwritten Embroidery pieces, Embroidered Wallets, and Handmade Bags.

Agreement Overview

These Terms and Conditions cover:

  • Your rights and responsibilities as a user of our website and customer of our products

  • Our rights and responsibilities as a merchant and service provider

  • Rules governing purchases, payments, and order fulfillment

  • Intellectual property rights in our designs and content

  • Limitations of liability and dispute resolution procedures

  • Other legal matters that affect your relationship with us

Updates and Modifications

We reserve the right to update, change, or replace any part of these Terms at any time. It is your responsibility to check this page periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.

For material changes that significantly affect your rights, we will provide notice through our website or via email to customers with accounts.

Contact Information

If you have questions about these Terms, please contact us:

Email: kitokito0405@gmail.com
Phone: +1 415 9859516
Address: 1500 N GRANT ST STE N, DENVER, CO 80203 USA
Website: soundavong.shop

II. ELIGIBILITY AND ACCOUNT REGISTRATION

Age and Capacity Requirements

By using our website and purchasing our products, you represent and warrant that:

  • You are at least 18 years of age, or the age of majority in your jurisdiction

  • You have the legal capacity to enter into binding contracts

  • You are not located in a country that is subject to a U.S. government embargo

  • You are not on any list of prohibited or restricted parties maintained by the U.S. government

If you are under 18 but at least 13 years of age, you may use our website only under the supervision of a parent or legal guardian who agrees to be bound by these Terms. We do not knowingly collect personal information from children under 13.

Account Registration

While you can browse our website without registering, certain features and the ability to make purchases require you to create an account. When you register, you agree to:

Provide Accurate Information: You must provide current, complete, and accurate information as prompted by the registration form. This includes your legal name, email address, and any other required information.

Maintain Account Security: You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

Update Information: You will keep your account information updated and accurate. Outdated information may affect order processing and delivery.

One Account Per Person: You may not create multiple accounts for the purpose of circumventing order limits, promotions, or other restrictions.

Account Termination

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion if we believe you have violated these Terms or for any other reason without prior notice.

III. PRODUCT INFORMATION AND AVAILABILITY

Product Descriptions

We strive to describe our products as accurately as possible. However, we do not warrant that product descriptions, images, specifications, pricing, or other content on our website are complete, reliable, current, or error-free.

Handcrafted Nature: All SOUNDAVONG KITO products are handcrafted by skilled artisans. This means that each piece has unique characteristics and may vary slightly from product images shown on our website. These variations include:

  • Slight differences in stitch placement and tension

  • Natural variations in thread color and sheen

  • Minor differences in fabric texture and weight

  • Unique characteristics of handmade items

These variations are not defects but rather hallmarks of authentic handmade products that make each piece unique.

Color Accuracy: We make every effort to display product colors accurately through photography. However, actual colors depend on your monitor settings, screen calibration, and lighting conditions. We cannot guarantee that your screen’s display of any color will be accurate.

Size and Dimensions: All measurements provided are approximate. Slight variations in size may occur due to the handmade nature of our products and differences in fabric characteristics.

Product Availability

Product availability on our website is not guaranteed and may change without notice. We reserve the right to:

  • Limit quantities of any product we offer

  • Discontinue products at any time

  • Correct any errors in product information, pricing, or availability

  • Modify product specifications without advance notice

If a product you ordered becomes unavailable after your order is placed, we will notify you and provide options including substitution, backorder, or cancellation with full refund.

Custom and Personalized Items

Products that are customized, personalized, or made to your specifications require special terms:

Approval Process: For custom items, we may require your approval of designs, proofs, or samples before production begins. Once you approve, we begin production based on that approval.

No Cancellations: Once production of a custom item begins, orders cannot be canceled except as required by law.

Accuracy Responsibility: You are responsible for ensuring that all information provided for customization (spelling, dates, design choices, etc.) is accurate. We will produce items based exactly on the information you provide.

Variations in Custom Work: Custom handmade items may exhibit the same natural variations as our standard products. These are not grounds for return or rejection.

IV. PRICING AND PAYMENT TERMS

Prices and Currency

All prices displayed on our website are in United States Dollars (USD) unless otherwise indicated. For international customers, we provide estimated conversions to local currencies for convenience only. The actual charge to your payment method will be in USD, converted by your card issuer or payment provider at their exchange rate.

Price Changes: We reserve the right to change prices at any time without prior notice. Price changes do not affect orders already placed and confirmed.

Promotional Pricing: From time to time, we may offer promotional discounts or special pricing. These offers are subject to specific terms and conditions, including expiration dates and minimum purchase requirements. Promotional prices cannot be applied retroactively to previous purchases.

Taxes

Sales Tax: Orders shipped to addresses within Colorado are subject to applicable state and local sales taxes. The tax amount will be calculated and displayed during checkout.

Use Tax: Customers located in jurisdictions that impose use tax are responsible for self-reporting and paying such taxes directly to their taxing authorities.

International Taxes and Duties: For international orders, any customs duties, import taxes, value-added taxes (VAT), or other fees imposed by the destination country are the responsibility of the customer. We are not responsible for delays caused by customs processing or for any additional charges assessed after shipment.

Payment Methods

We accept the following payment methods through our secure payment processor, Stripe:

  • Visa credit and debit cards

  • Mastercard credit and debit cards

  • American Express cards

  • Discover cards

  • JCB cards

  • UnionPay cards

  • Diners Club cards

  • Apple Pay

  • Google Pay

Payment Processing

By providing a payment method, you represent and warrant that:

  • You are authorized to use the payment method

  • All information you provide is accurate and complete

  • You authorize us to charge the full amount of your order plus any applicable taxes and shipping fees

  • If your payment method fails, you authorize us to attempt the charge again using the same or alternate methods on file

Order Authorization

When you place an order, we may place a temporary hold on funds for authorization purposes. This hold is not a charge but reduces your available balance until the order processes or the hold expires (typically 5-7 business days). Your actual card will be charged when your order ships.

Payment Security

All payment transactions are processed through Stripe’s secure infrastructure. We do not store your full payment information on our servers. By making a purchase, you agree to Stripe’s terms of service and privacy policy in addition to these Terms.

V. ORDER ACCEPTANCE AND FULFILLMENT

Order Confirmation

When you place an order, you will receive an acknowledgment email confirming receipt of your order. This acknowledgment does not constitute acceptance of your order. We reserve the right to accept or decline your order for any reason at any time after receiving it.

Order Acceptance

A binding agreement between you and SOUNDAVONG KITO LLC is formed only when:

  1. Your order has been processed and accepted by us

  2. Payment has been successfully processed

  3. You receive a shipping confirmation email

Until all three conditions are met, we may cancel your order without liability.

Reasons for Order Rejection

We may reject orders for various reasons, including but not limited to:

  • Product unavailability

  • Errors in pricing or product information

  • Suspected fraud or unauthorized transaction

  • Inability to verify payment information

  • Shipping restrictions to certain locations

  • Order limits exceeded

  • Previous account issues or policy violations

If we reject your order after payment has been processed, we will issue a full refund to your original payment method.

Order Modifications

After an order is placed, modifications (changes to items, shipping address, etc.) may not be possible, especially for custom items or orders already in production. Contact us immediately if you need to modify an order. We will attempt to accommodate your request but cannot guarantee changes.

Order Cancellation by Customer

You may cancel an order within 24 hours of placement for a full refund. After 24 hours, we may have begun processing your order, and cancellation may not be possible. Custom orders cannot be canceled once production has begun.

VI. SHIPPING AND DELIVERY

Shipping Terms

Shipping and delivery are subject to our Shipping Policy, which is incorporated into these Terms by reference. Key shipping terms include:

Title and Risk of Loss: All items purchased from SOUNDAVONG KITO LLC are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Delivery Estimates: Estimated delivery times provided during checkout are estimates only and not guaranteed. We are not responsible for delays caused by carriers, weather, customs, or other factors beyond our control.

Shipping Charges: Shipping charges are calculated based on package weight, dimensions, destination, and selected shipping method. These charges are displayed during checkout and are non-refundable except as provided in our Return Policy.

International Shipping

For international shipments:

  • You are responsible for all customs duties, taxes, and fees

  • Delivery estimates may be longer due to customs processing

  • We are not responsible for items held or seized by customs

  • Return shipping costs for international returns are significantly higher

Delivery Address

You are responsible for providing accurate and complete shipping information. We are not responsible for orders delivered to incorrect addresses provided by you. If an order is returned to us due to an incorrect address, we will contact you to arrange reshipment at your expense.

Failed Delivery Attempts

If a carrier attempts delivery and cannot complete it (no one available to sign, incorrect address, etc.), the package may be held at a local facility or returned to us. Additional shipping charges may apply for reshipment.

VII. RETURNS, REFUNDS, AND EXCHANGES

Return Policy

Returns, refunds, and exchanges are governed by our Return and Refund Policy, which is incorporated into these Terms by reference. By making a purchase, you agree to the terms of that policy.

Key Return Terms Summary

  • Standard returns accepted within 30 days of delivery

  • Custom and personalized items are final sale (cannot be returned)

  • Items must be unused with tags attached

  • Return shipping costs are your responsibility unless the return is due to our error

  • Refunds are processed to original payment method within 3-4 business days of receipt

Warranty

We warrant our products against manufacturing defects for one year from the date of purchase. This warranty does not cover:

  • Normal wear and tear

  • Damage from accidents, misuse, or improper care

  • Modifications or alterations by anyone other than us

  • Natural variations inherent in handmade products

Disclaimers

EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS AND OUR RETURN POLICY, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Some jurisdictions do not allow limitations on implied warranties, so these limitations may not apply to you.

VIII. INTELLECTUAL PROPERTY RIGHTS

Ownership of Content

All content on our website, including but not limited to text, graphics, logos, images, product designs, embroidery patterns, software, and the compilation thereof, is the property of SOUNDAVONG KITO LLC or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.

Trademarks

“SOUNDAVONG KITO,” the SOUNDAVONG KITO logo, and all related names, logos, product and service names, designs, and slogans are trademarks of SOUNDAVONG KITO LLC. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on our website are the trademarks of their respective owners.

Limited License

We grant you a limited, revocable, non-exclusive, non-transferable license to access and make personal, non-commercial use of our website. This license does not include:

  • Downloading or copying account information for the benefit of another merchant

  • Any resale or commercial use of our website or its contents

  • Any derivative use of our website or its contents

  • Any use of data mining, robots, or similar data gathering and extraction tools

Design Protection

Our product designs, including embroidery patterns and arrangements, are original works protected by copyright law. You may not reproduce, copy, sell, or distribute our designs for any commercial purpose without our express written permission.

User-Generated Content

If you submit reviews, comments, photos, or other content to our website, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You also grant us the right to use the name you submit in connection with such content.

You represent and warrant that you own or otherwise control all rights to the content you post, that the content is accurate, and that use of the content does not violate these Terms and will not cause injury to any person or entity.

IX. PROHIBITED ACTIVITIES

General Prohibitions

You may not use our website or services for any purpose that is unlawful or prohibited by these Terms. Prohibited activities include but are not limited to:

Illegal Purposes: Using our website for any illegal purpose or in violation of any local, state, national, or international law

Harmful Conduct: Uploading or transmitting viruses, malware, or other harmful code; interfering with or disrupting our website or servers

Unauthorized Access: Attempting to gain unauthorized access to any portion of our website, other accounts, computer systems, or networks

Scraping and Data Mining: Using automated means to access, scrape, or data mine our website, including bots, spiders, or scrapers

Impersonation: Impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with a person or entity

Commercial Exploitation: Using our website for any commercial purpose without our express written consent, including selling products or services using our content

Harassment: Harassing, abusing, or harming another person, including sending unwelcome communications

Misleading Conduct: Making false or misleading statements about our products or services, or about your relationship with us

Enforcement

We reserve the right to investigate and take appropriate legal action against anyone who violates these provisions, including removing offending content, suspending or terminating accounts, and reporting such conduct to law enforcement authorities.

X. THIRD-PARTY LINKS AND SERVICES

External Links

Our website may contain links to third-party websites or services that are not owned or controlled by SOUNDAVONG KITO LLC. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that we shall not be liable for any damage or loss caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such websites.

Third-Party Services

We use third-party services to support our operations, including:

  • Payment processing (Stripe)

  • Shipping and fulfillment (various carriers)

  • Website hosting and analytics

  • Email communications

Your use of these services is subject to their respective terms and conditions. We are not responsible for the acts or omissions of these third parties.

XI. DISCLAIMER OF WARRANTIES

As-Is Basis

YOUR USE OF OUR WEBSITE AND PRODUCTS IS AT YOUR SOLE RISK. OUR WEBSITE AND PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

No Guarantee of Uninterrupted Service

WE DO NOT WARRANT THAT:

  • OUR WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE

  • THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF OUR WEBSITE WILL BE ACCURATE OR RELIABLE

  • THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH OUR WEBSITE WILL MEET YOUR EXPECTATIONS

  • ANY ERRORS IN OUR WEBSITE WILL BE CORRECTED

Download Risks

ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF OUR WEBSITE IS DONE AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.

Jurisdictional Limitations

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

XII. LIMITATION OF LIABILITY

Exclusion of Damages

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SOUNDAVONG KITO LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • YOUR USE OR INABILITY TO USE OUR WEBSITE OR PRODUCTS

  • ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON OUR WEBSITE

  • ANY CONTENT OBTAINED FROM OUR WEBSITE

  • UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT

Cap on Liability

IN NO EVENT SHALL THE AGGREGATE LIABILITY OF SOUNDAVONG KITO LLC EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU PAID US FOR THE PRODUCTS GIVING RISE TO THE CLAIM DURING THE SIX MONTHS PRECEDING THE CLAIM.

Applicability

THIS LIMITATION OF LIABILITY SECTION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

Jurisdictional Limitations

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

XIII. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless SOUNDAVONG KITO LLC, its officers, directors, employees, agents, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these Terms or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing our website using your account.

XIV. DISPUTE RESOLUTION

Informal Resolution

Before filing any claim, you agree to attempt to resolve any dispute informally by contacting us at kitokito0405@gmail.com. We will attempt to resolve the dispute internally. If we cannot resolve the dispute within 60 days, you may proceed to file a claim as provided below.

Governing Law

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law principles.

Jurisdiction and Venue

Any legal suit, action, or proceeding arising out of or related to these Terms or our website shall be instituted exclusively in the federal courts of the United States or the courts of the State of Colorado, in each case located in Denver County. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

Class Action Waiver

YOU AND SOUNDAVONG KITO LLC AGREE THAT ANY PROCEEDING TO RESOLVE ANY DISPUTE, CLAIM, OR CONTROVERSY WILL BE CONDUCTED ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If a court or arbitrator determines in any dispute that this class action waiver is unenforceable, then the arbitration agreement shall be deemed void with respect to that dispute.

Statute of Limitations

You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of our website or these Terms must be filed within one (1) year after such claim or cause of action arose, or forever be barred.

XV. DIGITAL MILLENNIUM COPYRIGHT ACT (DMCA) NOTICE

Copyright Infringement Claims

We respect the intellectual property rights of others and expect our users to do the same. If you believe that any material on our website infringes your copyright, you may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing:

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed

  2. Identification of the copyrighted work claimed to have been infringed

  3. Identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate the material

  4. Information reasonably sufficient to permit us to contact you, such as address, telephone number, and email address

  5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law

  6. A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed

DMCA Agent Contact Information

Our designated Copyright Agent for notice of claims of copyright infringement can be reached at:

Email: kitokito0405@gmail.com (subject: DMCA)
Address: 1500 N GRANT ST STE N, DENVER, CO 80203 USA
Phone: +1 415 9859516

Counter-Notice

If you believe that material you posted was removed or access to it was disabled by mistake or misidentification, you may file a counter-notification with our Copyright Agent containing:

  1. Your physical or electronic signature

  2. Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled

  3. A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification

  4. Your name, address, telephone number, and a statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located, or if your address is outside the United States, for any judicial district in which we may be found, and that you will accept service of process from the person who provided notification of infringement or an agent of such person.

XVI. PRIVACY AND DATA PROTECTION

Privacy Policy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our website, you consent to the collection and use of your information as described in the Privacy Policy.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

Communications

By creating an account or making a purchase, you agree to receive electronic communications from us, including emails about your orders, account information, and promotional offers. You may opt out of promotional emails at any time by following the unsubscribe instructions in those emails.

XVII. FORCE MAJEURE

We shall not be liable for any delay or failure in performance due to events outside our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, shortages of transportation facilities, fuel, energy, labor, or materials, or failures of telecommunications or third-party services.

XVIII. SEVERABILITY

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole. Instead, such provision shall be deleted or modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall remain in full force and effect.

XIX. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Return and Refund Policy, and Shipping Policy, constitute the entire agreement between you and SOUNDAVONG KITO LLC regarding your use of our website and purchase of our products, superseding any prior agreements between you and us (including, but not limited to, any prior versions of these Terms).

XX. WAIVER AND SEVERABILITY

No waiver by SOUNDAVONG KITO LLC of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of these Terms will continue in full force and effect.

XXI. YOUR REPRESENTATIONS AND WARRANTIES

By using our website, you represent and warrant that:

  1. You have the authority to enter into these Terms and to perform all obligations hereunder

  2. All information you provide to us is true, accurate, current, and complete

  3. You will maintain and promptly update such information as necessary

  4. You will not use our website for any illegal purpose

  5. You will not violate any laws in your jurisdiction regarding online conduct and acceptable content

  6. You will not attempt to gain unauthorized access to any portion of our website or any systems or networks connected to our website

XXII. ACKNOWLEDGMENT

BY USING OUR WEBSITE OR PURCHASING OUR PRODUCTS, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. YOU FURTHER AGREE THAT THESE TERMS TOGETHER WITH ALL INCORPORATED POLICIES CONSTITUTE THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN YOU AND SOUNDAVONG KITO LLC AND SUPERSEDE ANY PROPOSAL OR PRIOR AGREEMENT, ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN YOU AND US RELATING TO THE SUBJECT MATTER OF THESE TERMS.

XXIII. CONTACT INFORMATION

If you have any questions about these Terms and Conditions, please contact us:

SOUNDAVONG KITO LLC
1500 N GRANT ST STE N
DENVER, CO 80203
UNITED STATES

Email: kitokito0405@gmail.com
Phone: +1 415 9859516
Website: soundavong.shop

Last Updated: March 12, 2026

SOUNDAVONG KITO LLC – Handcrafted with care, governed with integrity.